Refund & Return Policy

Return Window

You may request a return within 7 days of delivery for unopened, sealed FMCG products.

Eligible Items

• Damaged or defective products (with photo evidence)
• Wrong item delivered
• Expired products received

Non-Returnable

Opened food products, items without original packaging, and products past the return window.

Refund Process

Submit a return request from My Account. Once approved, refunds are processed within 5-7 business days to the original payment method.